Coachlight Support
Help with your Coachlight account, AI Coach, plans, Apple Health, Strava, or subscription.
Contact
Email zenaiagent@icloud.com. Include your app version, iOS version, and a short description of the issue. Do not email passwords, Apple Health exports, or other sensitive health records.
Account and data deletion
Open Coachlight, go to Profile, and choose Delete Account & Data. Follow the on-screen confirmation to delete the Coachlight account and associated server data.
Subscriptions
Purchases are billed through your Apple ID. Manage or cancel a subscription in App Store Subscriptions. Use Restore Purchase in Coachlight if an active purchase is not recognized.
Apple Health
Apple Health access is optional. Review or revoke access in the iPhone Settings or Health app. Coachlight remains usable when Health access is denied.
Strava
Strava is optional and can be connected or disconnected from Profile. You can also revoke Coachlight from your Strava account settings.
Fitness and wellness notice
Coachlight provides general fitness and wellness information, not medical advice, diagnosis, or emergency services. Contact a qualified healthcare professional for medical concerns. Call local emergency services for urgent symptoms.