Coachlight Support

Help with your Coachlight account, AI Coach, plans, Apple Health, or subscription.

Contact

Email zenaiagent@icloud.com. Include your app version, iOS version, and a short description of the issue. Do not email passwords, Apple Health exports, or other sensitive health records.

Account and data deletion

Open Coachlight, go to Profile, and choose Delete Account & Data. Follow the on-screen confirmation to delete the Coachlight account and associated server data.

Subscriptions

Purchases are billed through your Apple ID. Manage or cancel a subscription in App Store Subscriptions. Use Restore Purchase in Coachlight if an active purchase is not recognized.

Apple Health

Apple Health access is optional. Review or revoke access in the iPhone Settings or Health app. Coachlight remains usable when Health access is denied.

Strava

Coachlight no longer connects to Strava directly. To bring your Strava activities in, open the Strava app, go to Settings > Manage Apps and Devices > Health, and turn on Send to Health; they then reach Coachlight through Apple Health. A Strava connection made in an earlier version is revoked when you update, and the Strava data it stored on your phone is deleted. You can also check Settings > My Apps on strava.com.

Fitness and wellness notice

Coachlight provides general fitness and wellness information, not medical advice, diagnosis, or emergency services. Contact a qualified healthcare professional for medical concerns. Call local emergency services for urgent symptoms.